Frequently Asked Questions

Everything you need to know

Products

Trial Sizes

Many of the products we offer come in trial sizes, which is often where your CBD journey begins.

Trial sizes can be ordered via the main product pages.

White Labelling Services

Yes, we have a sister company called GreenLeaf Processing that manufactures white label products for a number of clients and provides raw materials to numerous industries, including the food, beverage, and cosmetics industries. 

Please contact enquires@greenleafprocessing.co.uk or call 01359 271952 with any questions.

Which product will work best for me?

Unfortunately, we are strictly prohibited from offering any advice because the government does not acknowledge the medicinal potential of cannabis.  If we do, the MHRA and other organisations might interpret this as marketing our oil as medicine, which is against the law.

However, what you could do is join the Facebook group Herbal Alternatives which includes qualified medical herbalists and well-informed CBD users where the use of our products can be openly discussed.

https://www.facebook.com/groups/herbalalternatives/

 

Do you test your CBD?

We pride ourselves on high-precision analytics. With the ever-changing UK and EU regulations, it is essential that you can obtain fast pace results you can trust.

We use state-of-the-art Agilent technology to ensure quantitative results of the highest accuracy with a quick turnaround time. We have the ability and methodologies to test any product containing cannabinoids. Currently testing for 10 cannabinoids (CBD-A, CBD, CBDV, CBG, CBG-A, THC-A, THC, THCV, CBN and CBC), and can also provide personalised certificates of analysis. This gives you the ability to prove traceable analytics and have a detailed record of the parameters of your product which is vital in the current CBD market.

Our results are regularly compared against an ISO-accredited laboratory to ensure the reliability of the results and method validation. We are also in the process of working towards ISO accreditation and constantly innovating to stay up to date with developing knowledge from peer-reviewed science.

Bottle lid keeps coming undone

Because of the nature of the product, if the oil gets onto the bottle’s thread, this could act as a lubricant and cause the top of the bottle to undo.  We advise that you clean the thread thoroughly on the bottle and the lid to prevent this from happening.  Also, once opened, the bottle must always be stored upright.

How do I store the oil?

Please ensure that the oil is always kept upright, in a cool dark place when not in use.

Can I travel with this oil?

Due to the nature of the product, some countries’ border forces may consider it to be cannabis oil and, as such seize the product and or you, so we advise against it.

Need help?

Get in touch with our team of specialists